Visibility, suspension, deletion and troubleshooting

Who can see my blog and posts?

• Published posts and your blog home page are visible to everyone, including people who are not signed in.
• Drafts are visible only to you. They do not open for anyone else, even with the link.
• Images and videos in your posts, and images you create with AI, are stored as public files.

Each author owns the copyright to their posts. When you bring in someone else's writing or images, please make sure you have the rights to do so.

I see a notice that my blog has been suspended

If activity that breaks our policies is found, our team may suspend a blog. You can see the reason in the My blog notice on the home page, in Blog settings and on the writing screen.

While your blog is suspended:

• Your blog and posts are hidden from other people and removed from recommendations and lists.
• You cannot publish new posts. You can still save drafts.
• Your posts cannot receive hearts or comments.

Your posts are not deleted during a suspension, so they become public again as they were once the suspension is lifted. To ask about a suspension, please use the support request below.

Can I delete my blog itself?

There is no separate option to delete a blog. You can Delete posts one by one or take them down with Unpublish, and you can change your blog name, description and cover image in Blog settings (the description and cover image can also be left empty).

If you delete your Parallax account, your blog and posts, along with the comments and hearts you left, are deleted too. For the steps, see Deleting your account and what happens to your data.

I signed in, but it keeps asking me to sign in again

• If your browser blocks cookies, you will not stay signed in. Please allow cookies for blog.parallax.kr and parallax.kr.
• Closing a private or incognito window signs you out.
• If it keeps happening, sign out and sign back in.

If you forgot your password, see Resetting your password.

Common error messages

Message on screen	Cause and fix
This address is already taken	Choose a different blog address.
This address is reserved	The site uses this address. Choose a different one.
You already have a blog	Each account can have one blog. Go to My blog in the menu at the top right.
Create your blog first	You need a blog before you can write. Start with Create blog.
The file is too large	Reduce images to 10MB or less and videos to 50MB or less.
Only JPG, PNG, GIF, WebP images and MP4, WebM videos are supported	Convert the file to a supported format and upload it again.
The file content does not match its format	The file may have only had its extension changed, or it may be damaged. Save the original again and upload that.
Not enough credits	You do not have enough credits for an AI image. Check your plan or credits from View plans.
Too many requests	Too many requests arrived in a short time. Please try again in a moment.

It says the page cannot be found

• The blog address may have changed. The old blog home address no longer opens, but post links are forwarded to the new address.
• The post may have been deleted, or unpublished and turned back into a draft.
• The blog may have been suspended under our policies.

If you need help

Open a support request, choose Blog as the service, and include the email of the account you signed in with, your blog address, the link to the affected post, the error message you saw and when it happened. For questions about a suspension, please include the reason shown in the notice.