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Todos os produtos · 11 documentos
- The Parallax AI services at a glanceWhat Parallax, Iris, Soulmate, Dex, Playground and Platform each do.23 de setembro de 2026
- Understanding plans and creditsWhat a credit is, how many each plan includes, and what they are spent on.23 de setembro de 2026
- Opening a support request and following itHow to write to us, how to check your ticket, and how long a reply takes.23 de setembro de 2026
- Signing up and signing inHow to sign up and sign in with email, Google or Apple, and what to do about the verification email.23 de setembro de 2026
- Resetting your passwordHow to reset a forgotten password, and what to check when the email does not arrive.23 de setembro de 2026
- Deleting your account and what happens to your dataHow to delete your account, what blocks deletion while you are subscribed, and how long data is kept afterwards.23 de setembro de 2026
- Payments, plan changes and cancellingHow to subscribe, change or cancel a plan, and why the subscribe button is missing in the app.23 de setembro de 2026
- RefundsWhen a refund is possible, and what to tell us when you ask for one.23 de setembro de 2026
- Credit packs and extra storageHow to buy more when your monthly credits run out, and how to add storage space.23 de setembro de 2026
- Créditos de recompensa por solicitaçõesCom que critério damos créditos por uma solicitação e quantos correspondem a cada caso.23 de setembro de 2026
- What to check first when something breaksA checklist you can work through yourself when a screen freezes or a generation fails.23 de setembro de 2026